COVID-19 – Update from your rescue helicopter | Philips Search and Rescue Trust


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COVID-19 – Update from your rescue helicopter

To our loyal rescue helicopter supporters,

Our thoughts and hearts go out to everyone affected by COVID-19.

In a world of uncertainty, we wanted to offer some clarity around the changes taking place.

Following the Government’s announcement, we will be closing our administration office based in Hamilton (but don’t worry, our rescue services will still be operating 24/7 as they are essential services). The safety of our donors and our team will always be our number one priority.

Our fundraising and marketing teams will continue to work from home and remains available. If you do have any questions you are still able to phone us on 0800 11 10 10 from 8.30am to 5pm Monday-Friday, or alternately email us on [email protected]

We ask for your patience at this time. We endeavour to action your requests and receipts as soon as possible, however we are reliant on other services who are also affected by the nationwide closure, so things might take a little longer than usual – we thank you in advance for your understanding.

Please know that while you may not be able to see us, we are still here continuing to fundraise to keep our vital rescue services available for our community – and we still need your support.

We are monitoring the situation very closely, as we’re sure you all are, and we’ll keep you posted of any updates taking place here. Please stay safe and let’s continue to all look after each other.

Saving lives, together.

We Need You

Your support ensures rescue helicopters are available to your community.
Your rescue helicopter can be airborne in 10 minutes and, in a life or death situation, this speed and agility can make all the difference. The timely assistance that rescue helicopters provide can reduce disability and improve survival – the sooner treatment begins, the greater chance of patient recovery.

We are partially funded by a government contract with National Ambulance Sector Office (NASO). We rely heavily on the generosity of sponsors and the community to help fund the shortfall that allows us to be rescue ready 24/7, 365 days of the year. This crucial financial support ensures our rescue helicopter can continue to bring life-saving equipment, rescue personnel, and intensive care paramedics directly to the patient.

Without your support, your rescue helicopter would not be able to remain operational on a 24/7, 365 day a year basis. This could mean a serious delay in people being rescued or transported to hospital for urgent treatment.

Support your rescue helicopter and make a lifesaving difference.

Saving Lives, Together.

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