The Aerocool Rescue Helicopter provides a 24-hour air emergency medical service to the Coastal Bay of Plenty Region in the North Island. Since the service was founded in 2000, it has touched the lives of more than a thousand patients.
Specially equipped for rescues, the Aerocool Rescue Helicopter attends search and rescue missions, operations involving a winch, night operations, time-critical inter-hospital transfers, and provide assistance to NZ Fire, Land Search and Rescue and the Armed Offender Squad.
These missions wouldn’t be possible without the dedication and skill of the incredible team of men and women who make up the crew of the Aerocool Rescue Helicopter. The flight workforce consists of full-time experienced Critical Care Flight Paramedics (CCFP), Crewmen and Pilots. Each member of the team brings a specialist skillset, enhancing the safety and efficiency of rescue missions.

Team

Vanessa Richmond
Group Manager
Leads Philips Search & Rescue Trust and oversees the Fundraising, Marketing, Administration & Finance teams

Angela Cranfield
Finance Manager
Oversees and supports all things related to finance

Kirstin Tye
Project Manager
Leads all relevant PSRT business projects, whilst providing support to the wider team

Renee Bosley
Office Manager
Oversees and supports all things related to administration

Sharni Weir
Fundraising & Marketing Manager
Leads all areas of Fundraising & Marketing. Oversees the delivery of fundraising, marketing & communication strategies

Jenny Barris
Finance Processor
Processes donations that are made across all bases

Millie Armory
Administration Support
Supports the everyday fundraising & administration functions of Fundraising, Marketing & Administration

Ayshea Abela
Partnerships Coordinator
Supports our sponsors and corporate donor relationships

Catherine Cook
Community Fundraising Coordinator
Supports community fundraisers, provides fundraising support and looks after our bequest program.

Keryn Peddle
Donor Care Coordinator
First point of contact for our generous donors, providing support with whatever they need

Laura Hamilton
Database Coordinator
Undertakes the day-to-day coordination of our database and provides support to our donors

Bridget Ross
Marketing & Communications Coordinator
Manages social media accounts, content creation and communicates with supporters via campaigns & media

Gillian Crompton
Marketing & Patient Coordinator
Looks after our community of patients and families, sharing stories with our family of supporters

Vicky Marland
Digital Marketing Specialist
Looks after our website, online presence, Google accounts, and implements our online strategy
Helicopters
Crew
Your Pilots
With proven experience in a diverse range of flying conditions, and logging thousands of flight hours, a rescue helicopter pilot is trusted with the safety of all on board.

Clayton - Pilot

Liam - Pilot and Base Manager

Todd - Pilot

Hendry - Pilot
Your Crewmen
As the extra eyes and ears for the Pilot and Critical Care Flight Paramedic during a mission, safety on board and around the aircraft is their priority including winch operation, navigation, obstacle identification and safe landing during flights.

Ben - Crewman

Bill - Crewman

Iain - Crewman

Kat - Crewman
Your Critical Care Flight Paramedic
A critical care flight paramedic is trained to perform advanced medical intervention and life-saving procedures within a rescue helicopter environment.

Janine - Critical Care Flight Paramedic

Andy - Critical Care Flight Paramedic

Dave - Critical Care Flight Paramedic

Felicity - Critical Care Flight Paramedic

Tony - Critical Care Flight Paramedic
Your Operations Team

Muir - Medical Director

Barry - Pilot Training Manager

Charlie - Chief Pilot

Chris - Chief Operating Officer

Graeme - Clinical Operations Manager

Hugo - Clinical Development Manager
History of the Aerocool Rescue Helicopter
The Aerocool Rescue started out as the Tranz Rail Rescue Helicopter, founded in 2000. TECT and Trustpower joined up to become principal sponsors of the helicopter in 2004, and the service was renamed the Trustpower TECT Rescue Helicopter.
In 2007, the Ian Pain Memorial Hangar was built, sponsored by Vern and Barbara Pain. In April 2018, the helicopter was upgraded from the single-engine Squirrel to the twin-engine BK117.
By 2019, the Aerocool Rescue Helicopter had employed full-time Crewmen and Intensive Care Paramedics, and TECT had become the sole principal sponsor, giving it the name it was known as between 2019 & 2022: The TECT Rescue Helicopter. In November 2022, it was renamed the Areocool Rescue Helicopter as Aerocool became the principal sponsor. Since its inception, the crew have undertaken over 4,100 missions.
Philips Search & Rescue Trust (PSRT) is the charity responsible for fundraising and promotion of the North Island’s largest pool of community rescue helicopters, including the Aerocool Rescue Helicopter. Encompassing a fleet of rescue helicopters and fixed-wing planes, the service provides air health and rescue services free of charge to the public on a no-fault basis.
In 2007, the Ian Pain Memorial Hangar was built, sponsored by Vern and Barbara Pain. In April 2018, the helicopter was upgraded from the single-engine Squirrel to the twin-engine BK117.
By 2019, the Aerocool Rescue Helicopter had employed full-time Crewmen and Intensive Care Paramedics, and TECT had become the sole principal sponsor, giving it the name it was known as between 2019 & 2022: The TECT Rescue Helicopter. In November 2022, it was renamed the Areocool Rescue Helicopter as Aerocool became the principal sponsor. Since its inception, the crew have undertaken over 4,100 missions.
Philips Search & Rescue Trust (PSRT) is the charity responsible for fundraising and promotion of the North Island’s largest pool of community rescue helicopters, including the Aerocool Rescue Helicopter. Encompassing a fleet of rescue helicopters and fixed-wing planes, the service provides air health and rescue services free of charge to the public on a no-fault basis.